We maintain an average customer satisfaction rate of 4.34 out of 5.
out of 5
out of 5
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ACCURACY RATE
TIMELINESS OF DELIVERY
RESPONSE TIME
Top BPO companies account for 28% of our clients
By being partners with us, your company will benefit from the years of experience we bring to the table.
Regular and Special Processing
Loans Management
Comprehensive Reports
Online Payslip (ClickPay)
Tax Reconciliation
Annualization
#ClickPay Online
Payroll Online Convenience
Increase productivity with ClickPay Online. Enjoy the convenience of accessing your payslips anytime and anywhere.
#ClickPay Online
Payroll Online Convenience
Increase productivity with ClickPay Online. Enjoy the convenience of accessing your payslips anytime and anywhere.
Frequently Asked Questions
We could not directly reset your password, you may perform a password reset by doing one of the following:
(1) On the Clickpay login page, click "Forgot Password" and fill up the necessary details for the password reset request.
(2) Contact your HR to reset your password to default, which is your SSS number.
Also, you need to change your password once you use the temporary password when logging in.
Here is the step-by-step process for changing your email account.
(1) Upon logging in to your Clickpay Account, click on the "My Profile" icon
(2) Click the "Change E-mail" option located on the upper left side of your information
(3) Enter a valid e-mail account
(4) Click on the save button
Please consult your network administrator if the email sent by Clickpay has been blocked.
Here is the step-by-step process for changing your security question.
(1) Upon logging in to your Clickpay Account, click on the "My Profile" icon
(2) Click the "Change Question" option located on the upper left side of your information
(3) Select a secret question and enter your answer
(4) Click on the save button
Contact your HR to unlock your account.
You will be forced to reset your password when your account has met the following conditions:
(1) Five failed login attempts on your account
(2) It had been 90 days since you had changed your password
Did we miss your question? Send us your inquiry through the Contact Us page.
Gain access to a team of payroll experts with years of experience that can impact your business.
Trusted by 150, 000+ employees
CPI payroll is automation ready which is evident when we transitioned to automated payroll interface which ensured that data are sent accurately and securely from SAP HR to their payroll system. This eliminated manual steps and lessened the risk of data breach.
HR Manager
They still provide the best service despite the ECQ. Same excellent performance as the normal days. Over all high satisfaction! I salute everyone for the hard work and giving us usual assistance despite the situation.
HR Director
This team never fails us whenever we have requests, questions and concerns. They always offer ideas to solve problems based on good information and sound judgement and always try to be helpful. They answer all questions promptly and accurately. And we sincerly thank you for that!
HR Manager
Address
3F Renaissance Towers 1000 Meralco Avenue, Ortigas Center 1604 Pasig City, Philippines
Contact
- sales@cpi-outsourcing.com
- (02) 8 631 8401 loc 412 & 413